Frequently Asked Questions

Please read our FAQ before sending us a message.

We charge a flat rate of £3.95 to the UK and £19.95 RoI. Our carrier company is DPD, this allows a 1 hour time slot to be allocated; should this be needed, please provide a mobile number or email address. 

We accept most major credit and debit cards, including American Express, or you can pay via bank transfer. Please select your preferred payment method in the checkout.

You can expect your parcel to arrive within 1-3 working days of placing your order.

We take every precaution to protect you when using our online shop, we recommend using a credit card for online payments; this gives you added protection from the card issuer.

Your traps are hand picked and packed in West Berkshire, then shipped as quickly as possible.

Yes, of course, we always provide invoices. VAT Invoices and breakdowns are available for VAT registered customers.

We only supply traps to the UK and Ireland, overseas customers please contact your local distributor


Send us a message


    Unit 9 New Mills Industrial Estate
    Post Office Road
    RG17 9PU

    Tel: 01488 647957

    We’re open

    Monday – Thursday  0900 AM – 1800 PM

    PHONE LINES OPEN – 1100 AM – 1400 PM

    Friday – Closed
    Saturday – Closed
    Sunday – Closed